OL & Edward Limited is committed to the management of mutually beneficial relationships between clients and suppliers, working together in the implementation of this policy and in continually improving the quality of the products and/or services it supplies.
In the provision of our goods and services we will:
ensure that we fully identify and strive to meet the needs and expectations of our customers and conform to the agreed compliance standards for the products and services we supply;
assess the risk of our service/product provision processes so we can mitigate potential risks of process defects;
ensure that our people are suitably competent to carry out their work activities to required time-scales in a manner that will not adversely affect the quality of goods/services we supply;
monitor and regularly review the business environment in which we operate and the associated internal and external issues that affect us.
To view our full Quality Policy policy here.